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Hindustan Sanitaryware & Industries Ltd.

India’s leading manufacturer of sanitary ware
Application: Management of business processes from inspection to sale
Mission: The aim of the project was to design, construct and implement an integrated solution connecting all the functional departments in order to automate all routine paperwork and provide up-to-date information in near-real time mode to help maximize production, sales, customer satisfaction and profits.
ROI: The solution has helped the company to:

  • Pull out costly manpower from routine low payoff activities and move them up the value chain
  • Produce the right quantity of the right products at the right time to maximize sales and market share  
  • Improve production efficiency and minimize rejections and breakage
  • Increase customer (dealer) satisfaction through timely delivery and quick replacement of defective products
  • Improve cash flow through faster realization and lower inventory
  • Motivate the dealers to sell more
  • Evolve sound product strategies for the future by keeping a close tab on sales partners and trends in demand
  • Comply with government regulations and procedures
  • Make employees at all levels more accountable for their actions and decisions
Technology:   Proprietary (Wipro) host-centric OS, COBOL (ISAM)
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